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How-To Tutorials
Tutorials
Get simple directions on how to make best use of your ViewMedica patient education system.

> Installing ViewMedica

> Add new content to your ViewMedica

> Full screen effect for the ViewMedica viewer

> Make ViewMedica jump to a specific content item or menu

> Set ViewMedica Language options

> Track the traffic for your ViewMedica content

 

 

INSTALLING VIEWMEDICA ON YOUR SITE
To install the patient education library into your site, please follow the step-by-step instructions below. If you have any questions, contact us.

Basic Setup Instructions
1. Edit the Web page that will hold your ViewMedica animations and enter the code editing view.

2. Copy the ViewMedica embed code we sent you in an email and paste it into your page code where you would like the animations to appear. Upload the html page to your server.


3. Unzip the attached file that was in your welcome email, Scripts.zip. You will now have a file called swarmkey.swf.

4. Upload the swarmkey.swf file to the root directory of your site. The address of the swf should be "www.putyourwebaddresshere.com/swarmkey.swf".

5. That's it! View the page on your site and ViewMedica should be up and running.

Troubleshooting
ISSUE: I get an error message at the loading screen with the ViewMedica logo.

ANSWER: The error message box should give instructions on how to fix the problem. There are two common causes for this:

1. You have not uploaded the swarmkey.swf to the root directory of your site. Check to make sure you have done this, and then clear your browser cache and try again.

2. You are trying to place the animations on a different domain than you registered with us. When you signed up, you registered the animations for use on the domain "www.putyourwebaddresshere.com" , and this is the only place the animations will work. If you need them to run on a different domain, such as a staging site, simply log into your swarm account and change the web address in your profile. Once you have updated the web domain, clear your cache and check the animations again and they should run.

If you have tried these steps and are still not getting the animations to load, please send the URL of your embed page to support@swarminteractive.com with a description of the problem.